QNS is determined to get you up and running in the least amount of time as possible. We do not want you waiting for hours for a response when you have a problem. With internet technologies now readily available, it makes sense that an IT support company can respond to issues within minutes rather than hours.
We respond to support issues within 15 minutes of notification on average. We do this by using secure encrypted software over the internet to access your network and get to the heart of the issue. This method of support ensures that you are not prevented from working during the four to eight hour period that is usually presented by other companies. Our system offers several layers of security.
It may surprise you to know that we are able to solve up to 90% of issues arising via our remote support system What would you like to find?